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!!!!!!!!!! Help! Please! Urgent!!!!!!

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!!!!!!!!!! Help! Please! Urgent!!!!!!

Postby Johnathan on Wed Jun 24, 2009 6:07 pm

This morning I was working on a UI for an iPhone I wanna make in Photoshop, it was looking pretty good but then Photoshop crashed, that was fine because I just saved it before the crash but now when I try to open it I get the following error message:
Image
I can't open it in Preview or any of the other CS4 applications. any help would be much appreciated thanks.

ps, I'm running Photoshop CS4 Extended on OSX Leopard.


EDIT: Aren't Mac screenshots sooo sexy, shadows and everything :)
Johnathan
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Re: !!!!!!!!!! Help! Please! Urgent!!!!!!

Postby Tiff on Wed Jun 24, 2009 10:37 pm

Hi Johnathan

Unfortunatley this does not look good, I think that all your time and hard work is probably lost.

You should go to your last saved copy and work from that.

As you well know, it is always very important to save your work regularly, as then you can back track, if you make a mistake.

I am really sorry, that I could not help you. I know how frustrating it is, as I have suffered in the same way.

Please let us know, how you get on.

Good luck, Tiff
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Re: !!!!!!!!!! Help! Please! Urgent!!!!!!

Postby Johnathan on Wed Jun 24, 2009 10:40 pm

That was the last saved version and it hadn't been changed since it had been saved :(
I have started again but now when I open the saved verison of that I get:
Image
I'm going to just reinstall.
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Re: !!!!!!!!!! Help! Please! Urgent!!!!!!

Postby artd on Thu Jun 25, 2009 1:00 am

Hi Johnathan,

This is just a shot in the dark but might be worth trying anyway. Since you said that Photoshop crashed, it's possible that it's preference file has been corrupted. That might be keeping Photoshop from recognizing your file? You might try resetting or replacing the preferences to see if that helps. Reinstalling Photoshop will not create a new preference file, if a corrupted preference file is your problem, reinstalling won't help.

Here's a link to a helpful webpage...

http://www.northlite.net/ps/prefs.htm
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Re: !!!!!!!!!! Help! Please! Urgent!!!!!!

Postby Johnathan on Thu Jun 25, 2009 1:03 am

I already done that stuff no difference, same with reinstalling. Will start it over again, might give it a go in Fireworks :/
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