Possible intallation errors

[cweb85]

Hey! Thanks for the help in advance!

I installed CS4 premium suite recently. Photoshop has this problem though. Any image whatsoever that gets opened is distorted with black lines nd transparent sections (see image). But if I zoom in everything is fine. I can't look at the full images properly. I tried reinstalling once to no help.

I have vista 32-bit

Anyone know?
Thanks

[artd]

Photoshop CS4 leverages the graphics display card's GPU, instead of the computer's main processor to speed its screen redraw. For Photoshop to access the GPU, your display card must contain a GPU that supports OpenGL and has enough RAM to support Photoshop functions.

Try this: Go into Photoshop's preferences (Edit > Preferences > Performance ) and uncheck "Enable Open GL Drawing". If that solves the problem you may want to update your display driver to one compatible with CS4.

[cweb85]

Photoshop CS4 leverages the graphics display card's GPU, instead of the computer's main processor to speed its screen redraw. For Photoshop to access the GPU, your display card must contain a GPU that supports OpenGL and has enough RAM to support Photoshop functions.

Try this: Go into Photoshop's preferences (Edit > Preferences > Performance ) and uncheck "Enable Open GL Drawing". If that solves the problem you may want to update your display driver to one compatible with CS4.

YES YES YES that worked! I was really worried thank you so much!

As for the driver. I should have the most updated version for my card. How do I know if a driver will support it? Also, what is the
downside of just leaving that unchecked?

Thank you so much for the help.

[artd]

I don't think leaving 'Enable Open GL Drawing' unchecked will hurt anything at all. I'm on a Mac and I've had it unchecked ever since CS4 came out! Anyway, check out Adobe's Tech Note referring to Open GL at the link below.

http://kb2.adobe.com/cps/404/kb404898.html#supported

Also, you can find a list of graphics display cards that were tested by Adobe before the release of Photoshop CS4 at the link below.

http://kb2.adobe.com/cps/405/kb405711.html